Frequently Asked Questions
How quickly do you find tenants?
On average, properties are re‑let within 10–14 days of listing, depending on location and market conditions. We leverage targeted campaigns and rapid applicant vetting to expedite turnover.
What happens in case of late rent payments?
Our automated reminder system issues notifications at 5, 10, and 15 days past due, followed by personalized outreach. If payments remain outstanding, we initiate formal arrears procedures in compliance with German tenancy law.
Can I view maintenance logs?
Absolutely—your landlord portal provides real‑time visibility into all service requests, contractor invoices, and repair histories. You can also approve or decline non‑emergency requests online.
Do you manage single properties or portfolios only?
We work with both individual landlords and large-scale portfolios. Our scalable service tiers cater to single‑unit requirements as well as multi‑property investment funds.
How do I get started?
Simply contact us for a free initial consultation. We’ll assess your property, recommend the optimal management package, and outline next steps for onboarding.